Frequently Asked Questions
Everything you need to know about our premium supplies and processing equipment.
What is the shelf life of your sausage seasonings and cures?
Most of our seasonings and cures have a shelf life of 12 to 18 months when stored in a cool, dry place away from direct sunlight. Always check the 'Best By' date on the individual packaging for specific guidance.
How do I choose the right casing size for my project?
Casing size depends on the type of sausage you are making. For example, 21-23mm collagen casings are ideal for breakfast links, while 32-35mm natural hog casings are the standard for bratwurst and Italian sausages.
Do you offer international shipping for heavy equipment?
Yes, we ship worldwide. However, heavy equipment like meat grinders and stuffers may incur additional freight charges. Please contact our support team for a custom shipping quote for international orders.
What is your return policy on food items?
For safety and health reasons, we cannot accept returns on food-based products, including seasonings, cures, and natural casings, once the original seal has been broken.
Are your seasonings gluten-free?
Many of our blends are gluten-free, but some contain binders or fillers with gluten. We provide a full ingredient list on each product page; please review these details if you have specific dietary restrictions.
How do I maintain my stainless steel meat grinder?
To prevent rust and maintain performance, we recommend washing all parts in warm soapy water, drying them immediately, and applying a thin coat of food-grade silicone spray or mineral oil before storage.